Privacy Policy

The Doggy Trainer (“we,” “us,” or “our”) operates thedoggytrainer.com (the “Site”) and provides in-person dog training services in Willow Creek, Oregon. This Privacy Policy explains what information we collect when you use the Site or engage our services, how we use it, and the choices you have. By using the Site, you agree to the practices described here.

Information we collect

We collect information in three general ways:

• Information you provide directly. If you call, email, or fill out a contact form to request a consult or book a program, we collect what you choose to share — typically your name, phone number, email address, mailing address, and details about your dog (breed, age, behavioral history) needed to plan appropriate training.
• Information collected automatically. Like most websites, our hosting provider and any analytics tools we use may automatically log standard technical information such as your IP address, browser type, device type, pages visited, and the date and time of your visit.
• Information from third parties. If you're referred to us by a veterinarian, shelter, or previous client, we may receive limited background information relevant to your dog's training needs, with your knowledge.

How we use your information

• To respond to inquiries and schedule consults or sessions
• To plan and deliver training programs tailored to your dog
• To send appointment reminders, invoices, and program updates
• To maintain internal business records, including client and training history
• To improve the Site and our services, including understanding which pages and programs visitors find most useful
• To comply with legal, tax, and accounting obligations

We do not use information collected about your dog's behavioral or medical history for any purpose beyond planning and delivering training services, unless you separately consent — for example, if you agree to a testimonial featuring your story.

Cookies and analytics

The Site may use cookies or similar technologies to remember basic preferences and to understand aggregate traffic patterns through standard web analytics tools. These tools do not identify you by name. You can disable cookies through your browser settings; doing so will not prevent you from using the Site, though some features may not function as intended.

How we share information

We do not sell your personal information. We may share it only in these limited circumstances:

• Service providers. With vendors who help us operate — for example, scheduling software, email providers, or payment processors — bound by confidentiality obligations and permitted to use the information only to provide services to us.
• Referrals you authorize. With a veterinarian or veterinary behaviorist, but only when a case benefits from coordinated care and only with your explicit permission.
• Legal requirements. If required to do so by law, subpoena, or other legal process, or to protect the rights, property, or safety of The Doggy Trainer, our clients, or the public.
• Business transfers. In connection with a merger, acquisition, or sale of business assets, subject to standard confidentiality protections.

Testimonials and photos

We only publish a client testimonial, before-and-after description, or photo of you or your dog on the Site or in marketing materials with your prior written or verbal consent. You may withdraw consent and request removal at any time by contacting us using the details below.

Data retention

We retain client and training records for as long as reasonably necessary to provide ongoing services, maintain accurate business and tax records, and comply with legal obligations — generally no longer than seven years after your last engagement with us, unless a longer period is required by law.

Your choices and rights

• You may request access to the personal information we hold about you
• You may request that we correct inaccurate information
• You may request that we delete your information, subject to legal and record-keeping requirements
• You may opt out of non-essential email communications at any time using the unsubscribe link or by contacting us directly

To exercise any of these rights, contact us using the information below. We will respond within a reasonable timeframe, generally within 30 days.

Children's privacy

The Site is intended for adults seeking dog training services and is not directed at children. We do not knowingly collect personal information from anyone under 16. If you believe a child has provided us with personal information, please contact us so we can delete it.

Data security

We use reasonable administrative and technical safeguards to protect the information we collect. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security of information you share with us.

Third-party links

The Site may link to third-party websites, such as scheduling tools or social media pages. We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies independently.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or operational reasons. We will post the updated policy on this page with a revised “Last updated” date. Continued use of the Site after changes take effect constitutes acceptance of the updated policy.

Contact us

If you have questions about this Privacy Policy or want to exercise any of the rights described above, contact us at:

The Doggy Trainer
412 Meadowbrook Lane, Willow Creek, OR 97123
Email: hello@thedoggytrainer.com
Phone: (503) 555-0142